Voicebox puts a voice agent on your line, with someone accountable behind it.
The agent answers your calls from what you tell us at intake. Every call leaves a full transcript, word for word, available on request, and when something goes wrong you hear what we found and what we changed. [taking the booking or the message, and routing a call to a person, not yet live]
Two minutes with the agent. It asks how your phone actually gets used, and tells you at the end whether this fits.
How you get set up
An intake call, in plain language
We spend twenty to thirty minutes learning your hours, your policies, and the questions your staff answer from memory. That becomes the agent's working knowledge.
Your number stays your number
You keep your existing line and forward it to the agent, which takes minutes and reverses just as fast. If you prefer, we port the number or set up a new one.
You test it before your callers do
You call the agent yourself and try the scenarios that matter to you. We fix what you flag and run a second round if needed. It goes live when you say so.
Live, on your terms
The agent can answer only when your staff cannot get to the phone, or answer everything. When your hours or policies change, tell us and we update it.
What the agent is allowed to do
Answers from your own information
The agent answers from your business’s own information: your hours, where you are, what you do and what you do not. It reads and it reports, and it changes nothing in your systems.
Live today.
[taking a message, capturing a booking request, and routing a call to a person, not yet live] Call the line today and it will tell you plainly that it cannot transfer you, then offer a callback from a person.
Will book into your calendar
The agent will write the booking into the system you already run, instead of leaving your team a note to type in later. It will work with the booking software you have, and we will not ask you to replace it.
[calendar booking, not yet live] It needs a partner agreement with your booking platform.
Will take the order
The agent will take the order on the phone and land it where your team already works.
[taking orders by phone, not yet live] Taking payment over the phone has rules we are still working through.
One flat monthly fee, from $249 for a single line, confirmed with you on the intake call before anything is billed. A location with every number it answers on is $749, and we do not meter your calls by the minute at any tier. See the three tiers →
Two ways we deliver
Built by us
We build your agent ourselves, from the ground up, when that serves you best.
Built on an established platform
Where an established platform fits better, we set it up and run it for you.
Most setups start with the version we build ourselves. An established platform is the answer when the systems you already run call for one, and we tell you which on the intake call.
Either way, one company answers for the result, and it is us.
How we answer for it
Every call is logged
The transcript of every call the agent takes is available to you on request.
When a call goes wrong, we trace it
We work from that transcript, fix the cause, and service-affecting problems are worked the same business day.
You hear what changed
We report back with what we found and what we changed.