One flat fee, however busy the phone gets
No call is metered, and from Front desk every number at a location is included. What moves the price is how much of your business is answering, so a month where the phone never stops costs the same as a quiet one. The install is a separate one-time fee, quoted for your business after we go through your phone setup with you.
Three ways to buy it
Single line
$249 per month
One location, one number, one way of answering.
What you get
- Every call to that number answered, days, nights, weekends and holidays alike
- Two callers answered at the same time, so the second caller in a rush is not sent to voicemail
- Full written transcript of every call, yours to keep
- The agent says it is an AI and that the call is transcribed, before it asks anything
- Your number stays yours, and forwarding reverses in minutes
Front desk
$749 per month
One location, every number it answers on.
What you get
- Everything in Single line
- As many numbers as you want on that location, at no extra charge: the main line, the one you added later, the number still printed on things you cannot reprint
- All of them answered the same way, so a caller gets the same business whichever number they found
- Hours, answers and routing changes made for you rather than by you
- A written record of what we changed and why
The managed half of this tier runs to a stated schedule: [the review and change cadence, with the Founder]
Contact usMulti-location
$1,499 per month
Several locations under one roof, each answering as itself.
What you get
- Everything in Front desk, at up to three locations
- Every number at every location included, still at no extra charge
- One record across all of them, so you read the whole business in one place
- Additional locations beyond the third scoped with you before anything is billed
Each location has its own hours, its own answers and its own routing: [per-location behaviour, being built]. Until it lands, locations on this tier share one way of answering, and we will say so on the intake call rather than let you find out.
Contact usEvery tier is billed monthly, confirmed with you on the intake call before anything is billed, and carries no per-minute or per-call charge.
Why the numbers come together
You run one business, and it has collected more than one phone number. The main line, the one you added later and the number still printed on things you cannot reprint all reach the same place, with the same hours and the same answers, so they are one thing to answer. From Front desk you are billed for one thing.
What the fee is attached to is your location: teaching the agent that business, its hours, what it offers, what to do with a caller it cannot help, and the voice it answers in. That work does not stop at setup, and it is the same work whether one number rings into that location or six, which is why the Front desk fee stays flat however many of them do.
The same holds for minutes. Metering them would hand you a bill that climbs in exactly the month your phone was busiest, which is the month the agent earned its fee. A flat fee means a busy month and a quiet one cost you the same, and you can plan around the number.
What people ask next
Is there a setup fee?
Yes, a one-time install fee, charged once before the line goes live and never again. We quote it for your business rather than list it here, because what it takes to put an agent on your line depends on how your phones are set up today: who answers now, how many numbers ring in, where each one rings, and what the line has to reach on the other side. We go through that with you in an infrastructure review first, and you see the number and what it covers before you commit to anything. The monthly fee above does not move with any of it.
What is the infrastructure review?
A working session with our team, before any quote, where we go through your phone setup as it stands: the numbers you have and where each one rings, who picks up now and at what hours, the answers your staff give from memory, and the systems your phone has to reach. It is how we find what your install actually involves, and it is why two businesses on the same monthly tier can get different install quotes. You get what we find either way, whether or not you go ahead.
What happens if I go over?
Nothing, because there is nothing to go over. We do not meter calls by the minute and we do not count them. A busy month costs the same as a quiet one, which is the whole point of a flat fee for a business whose phone is unpredictable.
What does a second number cost?
It costs nothing on Front desk and above. A second number at your location keeps the same hours and gives the same answers as the first, so it is not a second thing to run, and every number ringing into that location comes with the tier. Single line covers the one number you name, and the rest of them are the step up to Front desk.
Can I leave?
Yes, and quickly. Your number stays yours the whole time; you forwarded it to us and you can forward it back in minutes. [notice period and term, with the Founder]
Two minutes with the agent. It asks how your phone actually gets used, and tells you at the end whether this fits.